bk99bat Privacy Policy

bk99bat is an online betting and casino platform operated for users in Bangladesh. This Privacy Policy ("Policy") applies to the bk99bat website, mobile version, and all associated services.

This Policy describes how we collect your personal information, the purposes for which we use it, with whom we share it, and how we keep it secure. By creating an account on this platform or using the services, you are agreeing to the terms of this Privacy Policy.

If you do not agree with any part of this Policy, please refrain from using our services. For any questions, contact our support team.

bk99bat collects your information in various ways. We only collect information that is necessary to provide and improve our services.

2.1 Information You Provide Directly

During account registration and use of the services, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Identity document details (National ID / Passport)
• Payment information (bKash, Nagad, Rocket number, bank account)
• Login credentials (username and password — stored in encrypted form)

2.2 Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device type
• Browser type and operating system
• Time and date of access to the platform
• Pages visited and navigation patterns
• Betting history and transaction details
• Session duration and activity logs

2.3 Information Received from Third Parties

In certain cases, we may collect information from legitimate third-party organizations for the purposes of identity verification or fraud prevention. This process is carried out in a fully compliant and secure manner.

bk99bat uses your information for the following legitimate purposes:

3.1 Service Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Providing bonuses and promotions
• VIP program and rewards management
• Gaming history and balance tracking

3.2 Security and Compliance

• Age verification (for users aged 21 and above only)
• Prevention of identity fraud and illegal activities
• Anti-money laundering (AML) process management
• Ensuring account security
• Dispute resolution and record keeping

3.3 Service Improvement

• Analyzing and improving user experience
• Identifying and resolving technical issues
• Planning new services and features

3.4 Communication

• Sending important account notifications
• Transaction confirmation messages
• Sending responsible gaming information
• Sending promotional messages with your consent

bk99bat may share information with third parties in specific circumstances and under strict confidentiality agreements. We never sell your information for commercial purposes.

4.1 Service Provider Partners

Certain trusted technology and payment providers are engaged to operate our platform. These partners may use information only for the purpose of delivering their specific services.

4.2 Payment Processors

Information necessary to complete deposit and withdrawal processes is shared with bKash, Nagad, Rocket, and bank transfer services. This information is used solely for transaction processing.

4.3 Legal Obligations

We may disclose information due to legal obligations in the following circumstances:

• Court orders or valid directives from government authorities
• Assisting in financial crime investigations
• Protecting the legal rights of bk99bat or third parties
• Responding to emergency security situations

4.4 Business Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred. We will give you appropriate notice before any such change.

bk99bat uses cookies and similar tracking technologies to operate the website effectively.

5.1 Types of Cookies

• Essential Cookies: To maintain login status and ensure core functionality.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze site usage and improve services.
• Security Cookies: To detect and prevent fraudulent activity.

5.2 Cookie Controls

You can control cookies by changing your browser settings. Please note that disabling essential cookies may disrupt some core functions of the platform and you may not be able to log in or complete transactions properly.

Protecting your information is our top priority. bk99bat uses industry-standard security measures to keep your information secure.

6.1 Security Measures

• SSL/TLS Encryption: All data transfers are protected by 256-bit SSL encryption.
• Password Hashing: Passwords are never stored in plain text; strong hashing algorithms are used.
• Secure Servers: Data is stored in secure data centers that meet international standards.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Two-Factor Authentication: A two-step verification process for sensitive operations.

6.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a period of time to meet legal obligations. Transaction records are generally kept for the period required under financial regulations.

6.3 In the Event of a Security Breach

In the event of a security breach that may put your information at risk, we will notify you as quickly as possible in accordance with legal requirements and take the necessary protective measures.

As a user of bk99bat, you have the following rights over your own personal information:

7.1 Right to Access

You can find out at any time what information we hold about you and how we use it. To make this request, contact our support team.

7.2 Right to Rectification

If any of your personal information is incorrect, you can request that it be corrected. Some information can be changed directly in your account settings; for other cases, our team will assist you.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations or legitimate business requirements.

7.4 Right to Object to Processing

You can withdraw your consent at any time with regard to receiving promotional communications or marketing messages. However, it is not possible to stop the processing of information that is essential for operating the service.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact us. We will process your request within a reasonable time. Some information may need to be provided for identity verification purposes.

bk99bat strictly prohibits minors from using the platform. Our services are for users aged 21 and above only.

• An age verification process is carried out at the time of registration.
• We do not knowingly collect information from minors.
• If an account belonging to a minor is identified, it will be closed immediately and the collected information will be deleted.
• If a guardian has any suspicion, they can notify us immediately.

bk99bat reserves the right to update this privacy policy from time to time. The policy may change due to service updates, legal requirements, or business reasons.

• For significant changes, we will notify you by email or through a notification on the platform.
• The date of the change will be noted at the top of this page under the "Last Updated" section.
• If you continue using the platform after a change, you will be considered to have agreed to the new policy.
• If you object to a policy change, you may close your account and inform us.

We recommend that you review this page regularly to stay informed about the latest policy.

If you have any questions, requests, or complaints about this privacy policy, please contact us:

If you send us a privacy-related request, we will try to respond as quickly as possible. Our team is active 7 days a week, 24 hours a day.